May 12, 2023

You’ve Got GREAT Benefits!

New Website Will Help You Make the Most of Them

When you need health care, that’s when you have questions. How do I find an in-network doctor? Is this service covered? Can I get a prescription filled anywhere? How much do I pay?

Coming soon, get answers to those questions and more at The Trust’s new website will make it easy for you to understand your benefits and use them wisely. Once the website is launched, here’s what you’ll find:

  • A clear explanation of your health, and income and security benefits
  • An overview of your health care options to help you choose the right level of care
  • Information about no-cost-to-you programs to help you get and stay healthy
  • Links to the Trust Administrative Office, Regence, MDLIVE, and other Trust partners
  • Examples of what you pay, including deductibles, coinsurance, and out-of-pocket maximums
  • Information about eligibility rules and enrollment
  • Answers to frequently asked questions
  • An online blog with the quarterly newsletter articles available for you to view anytime
  • Quick links to help you connect fast:
  • Find a doctor
  • Estimate your medical care costs
  • Get your enrollment information
  • Make a change to your benefits
  • Update your contact information
  • Find a form

We’ve also updated our look, with a new logo and design. Watch for similar features on every Trust communication— whether it’s a newsletter, a letter from the Board of Trustees, or a postcard—making it easy to quickly recognize important benefit-related information. Watch for more information when the new website launches. Then, go to anytime you need information about your benefits.

Want Someone to Talk to?

A lot of information will be available online…but there may be times when you need to talk to someone in person. That’s when to call the Trust Administrative Office, managed by Northwest Administrators (NWA).

The team at Northwest Administrators can help with a variety of issues:

  • Enroll yourself and your eligible dependents in the Active Employee Plan coverage.
  • Add or drop dependents.
  • Apply for Accident and Sickness Weekly Income benefits.
  • Enroll in self-pay coverage through COBRA.
  • Enroll in a Retiree Plan.
  • Update your contact information.
  • Assist with general questions about your benefits.
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