Your Plan gives you options to access care virtually (by video or by phone) to receive quick, convenient, cost-effective care from wherever you are, using your phone, tablet or computer. You have two options: MDLIVE Virtual Visits and Regence Telemedicine.
Virtual visits are available whenever you or a family member need quick, convenient access to quality medical care. You’ll meet with a board-certified doctor who can diagnose your condition and prescribe medication if needed.
Connect by phone or video chat from your smartphone, tablet or computer.
The first time you use MDLIVE, you’ll set up a secure account. It only takes a few minutes, then you’ll be ready to request an appointment now or for future appointments.
Board-certified doctors are available on-demand 24/7 or schedule a time that works for you to get care for non-emergency illnesses and injuries. For example:
Cold & Flu
UTI (Females, 18+)
Talk from the privacy of your home. Choose from licensed therapists and board-certified psychiatrists, and schedule a time that works for you. MDLIVE can help with:
Aging & Caregiver Support
Grief & Loss
Obsessive Compulsive Disorder (OCD)
Trauma & PTSD
Get fast, customized care for skin, hair, and nail conditions. Board-certified dermatologists provide diagnosis, treatment plan and prescriptions, typically in 24 hours or less.
Alopecia (Hair loss)
Dermatitis (including Maskne)
Fungal Skin Infections
Skin Pigmentation Disorders
Suspicious Spots & Moles
Many providers offer telehealth (phone or online) visits. This allows you to have a virtual visit with a doctor who knows you and your health history.
The Plan covers telehealth visits just as it covers an office visit.
Telehealth visits may be a good option for:
Ask if your provider offers telehealth visits and schedule appointments directly with the provider’s office. You will receive instructions on how to access your secure online visit.
To find an in-network provider who offers telehealth visits, go to Regence.com, sign in and click “Find a Doctor,” then click Remote Services/Telehealth in the filters.